Blog » Shampoo, rinse, repeat.

#31 in our ongoing series, "Reasons You Don't Want a Website"

You know what the best part about having a business is?  Answering the same questions over and over again.  What are your hours?  What's your address?  Do you take credit cards?  And the more esoteric ones:  what does your company do, exactly?  How can I do X with product Z?  What is the meaning of life?

Sure, it might take hours out of your day to answer these types of calls and questions, and they may pop up at the least opportune moments.  But really, nothing is more fun than saying, "We close at 5pm weekdays, and we're closed on Sundays" 4 or 5 times a day.  Because how often do you get to deal with questions you actually know the answers to, right off the top of your head?  (You could answer these in your sleep!)

Apparently if you have one of those new-fangled "websites", you could put all of that information up there, and then your customers could find the answers without your help.  They could find them when you're busy or closed.  They would even find your phone number right next to the answers, in case they had follow up questions.  That could free up a lot of time in your day, but what exactly would you do with all that extra time?  Relax?  Land a new sales account? 

I'd rather answer more repetitive questions, thank you.